FAQ

Find answers to common questions about our services, how our system works, and what you can expect.

Can't find what you need? Reach out to us directly, we’re happy to help.

You retain full control. Our system allows you to manage your website in real time by adding, editing, and removing content as needed.

Yes. We provide a ticket based system for submitting updates. Just tell us what you need and we will implement the changes quickly.

Absolutely. While we offer a merchant account you have the option to use your own if you prefer.

Yes. Our loose diamond module can be integrated into your current site. You can keep your existing domain and merge sites later if you choose.

Definitely. You can filter by size, shape, color, clarity, cut, and lab certification. Your diamond database is fully customizable.

We source from US manufacturers and cutters. Our system updates continually and you can choose which vendors appear in your inventory.

We recommend keeping pricing consistent across online and in store. Your website supports your store and is not meant to compete against it.

Online jewelry sales typically make up about 4 percent of total sales. Our system aims to exceed that baseline through optimized marketing.

No problem. We can import your existing content and images or provide a Shop Online option that links to your new Bluestar site.

That is where our SEO and SMO come in. We optimize keywords, social media, email, and digital outreach to drive traffic to your site.

Yes. You can schedule promo codes for specific dates. After the period ends coupons will automatically expire.

Yes. You can link to external jewelry or watch designers through our Additional Links feature in the system.

Social platforms like Facebook and Twitter boost your visibility and drive traffic. Combined with SEO they expand your reach.

Your brand identity should carry over into your site. The look feel and voice should match to build trust with customers.

A website is just the site itself. A web presence is having SEO social media and content working together to get you found and trusted.

Yes. We create SEO strategies tailored to your business from on site optimization to link building and analytics.

Yes. We develop social media plans customized to your goals integrating content engagement and campaign management.

Still have questions?

We are happy to help. Get in touch with us through our contact page.

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